IT Service Center / Alumni Help Desk
Standard Business Hours
Monday-Friday 8:30-5 pm
Tickets/Live Chat Support
Monday- Thursday 8:30 am-8 pm
Friday 8:30-5 pm
Saturday 10am- 4pm
Once your request approval is confirmed, our office will coordinate a pickup time at our new location.
Email confirmation, Brown ID, and a mask will be required at the time of pickup.
Equipment returns can be made by:
Technical troubleshooting appointments can be requested virtually or in-person if approved.
To request a consult, visit this appointment page.
About Our Services
Assistance in the Computing Labs
Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.
Help That Comes to You
- IT Support Consultants (centralized on-site support staff)
- Departmental Computing Coordinators (departmental on-site support staff)
Other Support Organizations
(401) 863-WORK (9675)
Create a Workday Ticket