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IT Service Center / Alumni Help Desk

  (401) 863-4357

   help@brown.edu

   Chat with Us

   Submit a Ticket

   Page Robinson Hall (formerly J. Walter Wilson), 5th Floor (new location!)

   Search our Knowledgebase

 

IT Service Center / Alumni Help Desk Hours

 December 19th-22nd

  • Sunday 6:00pm-10:00pm
  • Monday 8:30am-10:00pm
  • Tuesday-Thursday 8:30am-8:00pm
  • Friday 8:30am-5:00pm
  • Saturday Closed

December 23rd-January 1st

  • CLOSED FOR WINTERBREAK

January 2nd-20th

  • Monday-Friday  8:30am-6:00pm
  • Saturday & Sunday Closed

About Our Services

What's supported and how to get help

Repairs

Assistance in the Computing Labs

Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.

Computing Lab Locations and Hours

Help That Comes to You

Other Support Organizations

Alumni
(401) 863-9662

BioMed
(401) 863-2464
http://biomed.brown.edu/cso/

Facilities
(401) 863-9668
fm_it_helpdesk@brown.edu
http://brown.edu/Facilities/Facilities_Management/services/info_tech.php

Workday
(401) 863-WORK (9675) 
Create a Workday Ticket