IT Service Center / Alumni Help Desk
205 Meeting Street: Walk-in Services by appointment only.
Standard Business Hours
Phone support
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Monday-Friday 8:30-5 pm
Tickets/Live Chat Support
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Monday- Thursday 8:30-8 pm
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Friday- 8:30am-5pm
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Saturday 10am- 4pm
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Sunday -Closed
About Our Services
What's supported and how to get help
Assistance in the Computing Labs
Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.
Computing Lab Locations and Hours
Help That Comes to You
- IT Support Consultants (centralized on-site support staff)
- Departmental Computing Coordinators (departmental on-site support staff)
Other Support Organizations
Facilities
(401) 863-9668
fm_it_helpdesk@brown.edu
http://brown.edu/Facilities/Facilities_Management/services/info_tech.php
Workday
(401) 863-WORK (9675)
Create a Workday Ticket