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IT Service Center / Alumni Help Desk

  (401) 863-4357

   help@brown.edu

   Chat with Us

   Submit a Ticket

   Page-Robinson Hall (formerly J. Walter Wilson), 5th Floor (new location!)

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IT Service Center / Alumni Help Desk Hours

Spring Break 2019, Week of March 24th-30th  

• Sunday - Closed
• Monday-Friday  8:30am-6:00pm
• Saturday  Closed

Spring Semester Hours, Resume on March 31st

• Sunday 4pm-9pm
• Monday-Friday  8:30am-9:00pm
• Saturday  Closed

 

 

About Our Services

What's supported and how to get help

Repairs

Assistance in the Computing Labs

Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.

Computing Lab Locations and Hours

Help That Comes to You

• IT Support Consultants (centralized on-site support staff)
• Departmental Computing Coordinators (departmental on-site support staff)

Other Support Organizations

Alumni
(401) 863-9662

BioMed
(401) 863-2464
http://biomed.brown.edu/cso/

Facilities
(401) 863-9668
fm_it_helpdesk@brown.edu
http://brown.edu/Facilities/Facilities_Management/services/info_tech.php

Workday
(401) 863-WORK (9675) 
Create a Workday Ticket