Get Help

IT Service Center / Alumni Help Desk

  (401) 863-4357

   help@brown.edu

   Chat with Us

   Submit a Ticket

   J Walter Wilson, 5th Floor (new location!)

   Search our Knowledgebase

 

IT Service Center / Alumni Help Desk Hours

Academic Hours starting September 5th

• Monday-Thursday  8:30am-11:00pm
• Friday 8:30am-9:00pm
• Saturday Closed
• Sunday 6:00pm-11:00pm

About Our Services

What's supported and how to get help

Repairs

Assistance in the Computing Labs

Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.

Computing Lab Locations and Hours

Help That Comes to You

• IT Support Consultants (centralized on-site support staff)
• Departmental Computing Coordinators (departmental on-site support staff)

Other Support Organizations

Alumni
(401) 863-9662

BioMed
(401) 863-2464
http://biomed.brown.edu/cso/

Facilities
(401) 863-9668
fm_it_helpdesk@brown.edu
http://brown.edu/Facilities/Facilities_Management/services/info_tech.php

Workday
(401) 863-WORK (9675) 
Create a Workday Ticket