IT Service Center / Alumni Help Desk
Page-Robinson Hall (formerly J. Walter Wilson), 5th Floor Walk-in Services Temporarily Suspended see details below
Standard Business Hours
Monday-Friday 8:30-5 pm
Tickets/Live Chat Support
Monday- Thursday 8:30 am-8 pm
Friday 8:30-6 pm
Loaner Service Available by Appointment
- Loaner Service offering and acquiring information can be found here.
- Need to Return Service Center Loaner Equipment?
- Drop off your equipment at the Shipping Services Window In the Page-Robinson Lobby (1st Floor). Mail Services has partnered with the Service Center to accept loaners during their business hours. Please hand them the equipment & email firstname.lastname@example.org for our record keeping.
Walk-in Services Temporarily Suspended
- Need assistance troubleshooting a problem? Contact us by phone, chat or ticket and request a consult. We can schedule a Zoom Meeting at a time that is convenient for you.
About Our Services
Assistance in the Computing Labs
Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.
Help That Comes to You
- IT Support Consultants (centralized on-site support staff)
- Departmental Computing Coordinators (departmental on-site support staff)
Other Support Organizations
(401) 863-WORK (9675)
Create a Workday Ticket