IT Service Center / Alumni Help Desk
Page-Robinson Hall (formerly J. Walter Wilson), 5th Floor Walk-in Services Temporarily Suspended see details below
Standard Business Hours
Monday-Friday 8:30-5 pm
Tickets/Live Chat Support
Monday- Thursday 8:30 am-8 pm
Friday 8:30-5 pm
Saturday 10am- 4pm
Loaner Services by appointment only.
First request equipment at brown.edu/go/myloaner.
Once received, the office will coordinate a pick up if approved.
Walk-in Services Temporarily Closed until further notice.
About Our Services
Assistance in the Computing Labs
Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.
Help That Comes to You
- IT Support Consultants (centralized on-site support staff)
- Departmental Computing Coordinators (departmental on-site support staff)
Other Support Organizations
(401) 863-WORK (9675)
Create a Workday Ticket