IT Service Center / Alumni Help Desk
Page-Robinson Hall (formerly J. Walter Wilson), 5th Floor (new location!)
IT Service Center / Alumni Help Desk Hours
Hours for May 20th-24th
- Monday-Friday- 8:30am-6pm
Memorial Day Weekend, May 25th-27th
- Saturday, Sunday & Monday-Closed
Hours Starting May 28th until August 16th
- Monday-Friday 8:00am-5:00pm
- Saturday& Sunday Closed
About Our Services
What's supported and how to get help
Assistance in the Computing Labs
Lab consultants assist users with common questions such as scanning/printing, formatting office documents, using academic software, and can also assist with non-cluster issues such as wireless connectivity troubleshooting.
Computing Lab Locations and Hours
Help That Comes to You
- IT Support Consultants (centralized on-site support staff)
- Departmental Computing Coordinators (departmental on-site support staff)
Other Support Organizations
Alumni
(401) 863-9662
BioMed
(401) 863-2464
http://biomed.brown.edu/cso/
Facilities
(401) 863-9668
fm_it_helpdesk@brown.edu
http://brown.edu/Facilities/Facilities_Management/services/info_tech.php
Workday
(401) 863-WORK (9675)
Create a Workday Ticket