These are broader guides to IT services - if you are looking for help with a specific service, find it in the Service Catalog and click the Online Help link on the service's page.
While you're on campus, you should always connect to the Brown network for your privacy and security. The one-time setup process can be completed by visiting wifi.brown.edu on your laptop or mobile device (like a phone or tablet).
If you're working off campus, you may need to connect to Brown's Virtual Private Network (VPN) to access some services.