3.1 Permissible Uses of Voicemail
The University provides voicemail messaging to its faculty, students and staff for educational, research, and internal business purposes. Members of Brown’s community should limit their use of the system to these purposes. The rules governing the use of Voicemail are consistent with the University’s other policies regarding computing facilities and disclosure of information. In particular, this includes the University’s policies on acceptable use, ethical conduct, and the handling of restricted, confidential or sensitive information.
3.2 Confidentiality of Voicemail
Although every effort is made to safeguard the voicemail system, Brown cannot guarantee the confidentiality or privacy of voicemail messages and makes no promises regarding their security. Decisions as to what information to include in such messages should be made with this in mind. The University reserves the right to conduct routine maintenance, track problems, and maintain the integrity of its systems. As is the case with all data kept on the University’s voicemail system, the content of voicemail messages may be revealed by such activities.
3.3 Monitoring/Management
Brown does not monitor the contents of voicemail messages as a routine matter. However, such monitoring may be conducted when required to protect the integrity of the system or to comply with legal obligations. Individuals planning a sabbatical or having other special needs may make arrangements for extended message storage. Voice mail system users who fail to manage the messages in their voicemail boxes in an appropriate manner may have those privileges suspended.
3.4 Emergency Access
Brown reserves the right to inspect the contents of voicemail messages in the course of an investigation triggered by indications of impropriety or as necessary to locate substantive information that is not more readily available by some other less intrusive means. Brown will comply with all legal requirements for access to such information.