Office of Information Technology
August 25, 2023
Tags Phishing Email (on campus)

Important: Email update - Action required

Phish Bowl Alerts

This supposed email might appear to be real, but second look reveals some issues with it. Why a broken image for "HSC Logo", problems with spacing and strange phrasing (like "might process your account as active)? Even closer inspection reveals that it wasn't actually sent from help@brown.edu address. 

Checking the email headers (here are instructions to do this) reveals the actual sender as it13@ithelpmail.com

==========================================================

From: Help Desk <help@brown.edu> [ impostor address for it13@ithelpmail.com ]
Date: Thu, Aug 24, 2023 at 2:14 PM
Subject: Important Update josiah_carberry@brown.edu
To: <josiah_carberry@brown.edu>


HSC Logo

Brown University

To:             All Employees

From:       Help Desk

Subject:   Important: Email update - Action required

WHAT: Recently we updated Brown University Email servers to enhance end user experience and improve security.

WHO: This change pertains to all Brown University email users, and are advised to update their account to comply with the new server requirements.

WHY: Non-compliance might process your account as active, and you may experience interruption of services or undue errors.

HOW: Kindly   u p d a t e  your account    H  E  R  E  

We appreciate your support and cooperation during this update effort

As always, if you have any questions or concerns please contact Help Desk

Brown University
Help Desk