Office of Information Technology

As the Assistant CIO, IT Support & Customer Experience, Don leads the OIT teams who support the Brown community for their general technical needs. His group includes the IT Service Center, IT Support Consultants, Media Services, Print Services, Hardware Services, Software Services, Endpoint Engineering, and IT Communications. These skilled and helpful teams know what matters to Brown faculty, staff, students and alumni, and are their trusted partners in using technology effectively for teaching, learning, research, and administration.

Don has supported IT at Brown since 1998, first in the Department of Sociology, followed by the Department of Cognitive and Psychological Sciences. He then joined the Office of Information Technology in 2017. Don graduated from Cornell University with a Bachelor of Arts in the History of Art. His background includes extensive work in support, communications, service quality, and customer satisfaction in the academic and administrative environments in higher ed.

To arrange an appointment, please contact Lisa Vaillancourt, Lisa_Vaillancourt@brown.edu.