We want to make it easier for you to get technology help at the IT Service Center. We’ve extended our hours to 8pm on weekdays for phone, email, and walk-in service. Services Supported include technology troubleshooting, repair of Brown-owned equipment, password resets, and laptop and camera rentals.
Fri. 1/17 @ 4pm
Wed. 1/15 @ 7pm
Update: Please note that the Wednesday 2/5 clinic has been cancelled due to the weather.
Can't make it to the IT Service Center? Get tech help in the following locations. We'll be keeping this list updated as we schedule more clinics.
Wed. 1/15 @ 4pm
Help us crowdsource Brown’s WiFi coverage issues! Report areas with no or low coverage by tweeting the location with the hash tag #brownwifi.
Wed. 1/15 @ 10am
Starting next week, the http://gmail.brown.edu login page will look and function like a consumer (non-Brown) Google login page. What does this mean for us? Instead of logging in with just the beginning of our Brown email address (e.g., josiah_carberry), we will have to type the whole email address (e.g., email@example.com).
Mon. 1/6 @ 10am
As promised, students can now download Office for free by following these instructions. Student copies of Office can be installed on up to five computers and will remain functional until 30 days after graduation.
Thu. 12/19 @ 8am
If you get a new computer over the break, remember that you'll be able to download Microsoft Office for free in 2014 through Brown - no need to buy a copy. In early January, look for more information in Morning Mail and on this site.
Mon. 12/16 @ 11am
Fri. 12/13 @ 9am
Please join us for an Academic Technology Showcase Luncheon with Michael Satlow, December 13, 2013 at 12PM in 201 CIT (ETC). Professor Michael Satlow will be sharing his class on the Talmud and his use of Concept Mapping software. Lunch will be served.
Fri. 12/6 @ 4pm
Google Calendar invites sent to Google Groups will now automatically update as people are added to or removed from the group. In other words, if someone is added to the group, they will automatically be added to the event; anyone removed from the group will no longer see the event. Please note that group membership does not automatically update if more than 200 people are on the event's guest list.
Thu. 12/5 @ 11am
Excited about your new tablet? Top tips to keep it safe and secure are: use some type of screen or passcode lock, run the latest version of the operating system and be mindful of your privacy and Cloud options.
Get the details from Chad Tilbury, who prepared this article that appeared in the December 2013 issue of OUCH! newsletter. More details about this author and the newsletter appear at the end of this article.