Office of Information Technology
October 24, 2023
Tags Phishing Email (on campus)

Norton Security Software scam examples

Phish Bowl Alerts

More variations on the fake Norton renewal notices. Like the others, they try to alarm you with a large bill for something you didn't purchase, so you suspend good judgment and call them (with your bank details), to fix the error. Don't respond, just mark as phishing.

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From: PuRchaSe INfO 583 <bjvcrbjcxd@gmail.com>
Date: Tue, Oct 24, 2023 at 8:46 AM
Subject: Your confirmation53492593 of item
To: <josiah_carberry@brown.edu>

Dear: josiah_carberry
Order ID: 75330043
You have placed the order. Thank you for choosing our service. If the payment was not authorized, please refer to the attached invoice and contact our customer support department as soon as possible to request a reimbursement.
Regards
Bill Team
Screenshot of invoice from Norton LifeLock for renewal of  license for $299.99, with two phone numbers to call with any questions

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From: Receipt480313 <waitemohammed9@gmail.com>
Date: Mon, Jul 3, 2023 at 7:47 AM
Subject: Thank you for your order
To: <josiah_carberry@brown.edu>

Hello josiah_carberry@brown.edu Thank you for choosing to purchase with us! Your recent purchase has been confirmed. Find your invoice attached  below with order number 57399262.

Screenshot of invoice from Norton LifeLock for purchase of security software

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From: <ariawestke160@gmail.com>
Date: Mon, Jun 12, 2023 at 10:25 AM
Subject: Attached: Invoice as of June 12, 2023 47725799 of item
To: <josiah_carberry@brown.edu>

Dear Customer josiah_carberry@brown.edu,

Your item ID is 77505749.

Thanks.

Screenshot of invoice from Norton for purchase of security software, with content provided above

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From: Josiah Carberry <rakhiyabegum66@gmail.com>
Date: Thu, May 4, 2023 at 9:07 AM
Subject: Josiah, Your Payment completed for order no 898115FS
To: <josiah_carberry@brown.edu>

Invoice Date- Thursday, 04 May 2023
Invoice- #315666202

You're virus-free!

Hello Josiah,
Thank you for being a part of our LifeLock Premium Protection community. Can you believe that it's been 1 Year since you first joined We hope you've  been able to enjoy all the benefits of your LifeLock Premium Protection membership these past Year.

We are in our 20th anniversary this year and we are running an discounted offer for our existing customer for their autorenewal membership. So that's why the membership is auto updated for all current members for their PC support.

Billing Info
Add On- Fire wall Protection Support
Customer- Josiah Carberry
Email- josiah_carberry@brown.edu
Customer UID- kzz4430ui41986yl
Amount- $175.50

If you have any questions regarding your membership connect us- (888) [Number redacted].

Sincerely,
LifeLock Premium Protection
4443 13Th St Boston Ma United States

Screenshot of invoice from Norton for purchase of security software, with content provided above

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From: ANTHONY ROBERT <ruthjsimmons251@gmail.com>
Date: Thu, Apr 13, 2023 at 3:43 AM
Subject: Thankyou for your order! TRPN823109 3880YQO RQ220
To: <josiah_carberry@brown.edu>

Screenshot of invoice from Norton LifeLock for purchase of security software.

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From: Ronald Buell <zanejkola638@gmail.com>
Date: Wed, Apr 5, 2023 at 6:10 AM
Subject: INVOICE
To: <josiah_carberry@brown.edu>

Hello Sir Thi sIS a Your Order Subscription YOOKOXBH

Screenshot of invoice from Norton for purchase of security software, with content provided above

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From: Amy Bower | Support Dept <maxonj154@gmail.com>
Date: Wed, Mar 15, 2023 at 10:49 AM
Subject: Order_Complete_NO:_WKV82-EK95_successfully_done
To: josiah_carberry@brown.edu

Screenshot of invoice from Norton LifeLock for purchase of security software, with content provided above

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From: Order Updates3165415 <joshuaros177@gmail.com>
Date: Mon, Feb 27, 2023 at 3:03 PM
Subject: Your confirmationNSRSC14040857875
To: <josiah_carberry@brown.edu>

Hello josiah_carberry
It is my sincere hope that you have understood Bill914743106 as accurately as possible after reading it.

ATTACHMENT:

Invoice#914743106
Invoice Date: 27-02-2023
Due Date : 27-02-2024
Amount due: $299.00

Norton Inc Help Desk Number: [Number redacted]

Bill To : josiah_carberry@brown.edu
Dear Customer

Description Quantity Price Amount
Norton** 360 - Security Norton Password manager/Norton Utilities
Ultimate/Norton 360 Premium 10 User 3 Year Total Security Latest Version (Instant Email Delivery of Key) No CDOnly Key
untimate Combo

1 @ $299.00 - $299.99

Subtotal $299.00
Total $299.00

Screenshot of invoice from Norton LifeLock for purchase of security software, with content provided above

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From: do-not-reply <maryellahamm@windstream.net>
Date: Thu, Dec 22, 2022 at 11:42 AM
Subject: Your Order ID #24850
To: ID #24850 <josiah_carberry@brown.edu>

NọrtọnLίfeLock™

Hey josiah_carberry@brown.edu,

Thank you for shopping with us! Your transaction for Nọrtọn Deluxe 3 Devices Antίvίrus (Ultimate Plus) was successful.

Order Amount: $389.99
Payment ID: 8545851232
Merchant Order ID: 58445125652365

Best regards,
Finance Team

Any issues with your purchase?

1. Our Customer Service toll-free +1-(855)-934-3178. 325652152458 is your invoice ID. Make sure to keep the email safe until your query is done.
2. As per payment network regulations, please contact your merchant directly.
3. In case of no response from your merchant, please reach out to your bank for any payment-related queries.

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