Office of Information Technology

The OIT Service Center

Welcome to the OIT Service Center & Alumni Help Desk.

Students, faculty, and staff members of Brown University can walk in or make an appointment to get help with their technology needs. We are located on the 5th floor of the Page-Robinson Hall.

OIT Service Center Hours: 

  • Monday-Friday: 8:30 a.m. - 6:00 p.m.
  • Saturday-Sunday: 2:00 p.m. - 6:30 p.m.

Services Offered: 

  • Initiating support requests for any OIT services
  • Brown username and password management
  • Password recovery
  • Troubleshooting software issues
  • Multi-Factor Authentication/Duo device management
  • Brown-provided software installation
  • Service account management
  • Short-term loaner equipment rentals