Change to Brown’s Virtual Private Network (VPN)

Do you use Brown’s Virtual Private Network (VPN)? We're making a change that might affect you.

Starting Thursday, February 18th, you will sign into VPN using Brown’s single sign on, which is also used in other services like Workday, Canvas, and Self-Service Banner.

We are making this change for security reasons. You may not even notice the change in appearance, and you will continue to use the same username and password to log in. However, certain methods of connecting to VPN will stop working or will require changes to your settings.

VPN login screen

 

Will my VPN continue to work?

If you installed the VPN software from software.brown.edu, or if you connect by visiting vpn.brown.edu in a web browser, your VPN should continue to work without any updates. If you connect using the F5 app on Android or iOS, you need to change a setting. Other connection methods may no longer work.

Please read the points below to make sure your VPN continues to work after this change. We recommend using the VPN software from Brown’s software catalog if it is compatible with your computer. If you are not sure what you currently use, or need assistance, contact your departmental computing staff or the IT Service Center.

  • Windows 8.1: If you are using the VPN client built into Windows 8 settings, it will stop working! Please install the VPN software from Brown’s software catalog instead.

  • Windows 10: If you are using the F5 client from the Windows store, it will stop working! Please install the VPN software from Brown’s software catalog instead.

  • Macintosh: Your VPN may continue to work without an issue. However, in some cases, scrollbars may be hidden on the login screen. This can be resolved by reinstalling the software: first download and use the Macintosh uninstaller available on VPN page in Brown’s software catalog, then install the Macintosh VPN software from the same page.

  • iPhone / iPad: In the F5 app (a.k.a. “Edge Client”), go to Settings, click your Brown configuration, and enable the “Web Logon” option.

  • Android: In the F5 app (a.k.a. “Edge Client”), click the three lines on the top left, then click Configurations, click your Brown configuration, and check the “Web Logon” checkbox.

  • Web: Unless it is your only option, we do not recommend using VPN from the web. However, if you use vpn.brown.edu to log in, your experience will not change except for the appearance of the login prompt. As previously, it will not work in certain browsers, including Chrome. Browsers are continuing to upgrade their security and block plugins like the one required to use VPN, so you may also find that a browser that worked in the past no longer works. The new VPN login screen will be missing the Brown logo and banner; this is intentional because they impeded use of the software available from our software site, which is our most popular connection method. Again, we recommend installing the software instead of connecting in a web browser unless the software is not compatible with your system.

  • Linux: The only method that will work on Linux is connecting via the web.

  • Two-Step Verification: If you have Two-Step Verification enabled, you will be prompted to verify when connecting to VPN.

What is VPN?

Not sure what VPN is and whether you need it? Brown’s “Virtual Private Network” is a way of connecting to Brown's campus network when you are off campus. You might use VPN to access campus-only resources like library resources or keyed software, or you might just want to secure your internet traffic when you are on public, unencrypted wifi. If you’d like to get started with VPN, see this article.

 

Written by sobodda@brown.edu on