ZOOM Issues

12:48 PM Update: 

Zoom has resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars. Users are now also able to sign up for paid accounts, upgrade, and manage their service on the Zoom website. Zoom is currently monitoring to ensure that these services are operational.


12:23 PM Update: Zoom is still in the process of deploying a fix across the cloud. Meeting and webinar service has been restored for the majority of users. Zoom is continuing to roll out a fix for the remaining users still impacted. Users are also unable to sign up for paid accounts, upgrade, or manage their service on the Zoom website.


11:01 AM Update: Zoom is in the process of deploying a fix across their cloud. Service has been restored already for some users. They will continue to roll this out to complete the fix for any users still impacted.

Components affected: Zoom Meetings, Zoom Video Webinars, Zoom Website-Web Portal and Zoom Website-Web Client


Incident status: Identified

Zoom has identified the issue causing users to be unable to authenticate to the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars. They are working on a fix for this issue.


Zoom has received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars.  Zoom is currently investigating and will provide updates as we have them.
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General Alert
Resolved

Written by jgermano@brown.edu on