"Phoner Toner" Scam

Be on the lookout for a scam that first appeared back in the 70's -- dubbed "phoner toner" -- which was recently reported here at Brown. This instance started with persistent phone calls from someone claiming to be a third party supplier of printer toner cartridges, attempting to make a sale. If successful, they will follow up with an email, like the example below, for their overpriced supplies.

Over the years, many businesses have been scammed out of millions of dollars, prompting legal action by the Federal Trade Commission. Legitimate businesses have created videos warning of these scams, like this one from PDS.

If you smell a phony deal, let us know. We have received a variety of reports over the years (captured in these Phish Bowl posts), and can add yours to alert others.

Bottom line:  Steer clear of unsolicited offers. If the toner is for a departmental computer, order it online or by phone from NECS.

From: Insite Services <insiteservices@yahoo.com>
Date: Fri, Nov 9, 2018 at 2:19 PM
Subject: Invoice
To: jcarberry@brown.edu <jcarberry@brown.edu>

Dear Josiah,

Attached is a copy of the invoice.
Secured Easy Pay Link:

Cindy Smith
A/R Dept.

Insite Services
18723 Via Princessa #415
Santa Clarita, CA 91387
661-251-2297  Fax

The contents of this email message and any attachments are intended solely for the addressee(s).  Insite Services in unaffiliated with any supplier, dealer or manufacture of office equipment or supplies.

Invoice of toner sale

Phishing Email (on campus)

Written by pfalcon@brown.edu on