Dear Cognos Analytics User,
Starting Saturday 11/14/2020 at 6:00 AM, CIS will upgrade the Cognos Analytics Production environment from version 11.1.4 to 11.1.7. We anticipate the system will be back up and operational by 8:00 PM on Saturday.
During the Upgrade
While the upgrade is taking place, Cognos Analytics Production will be unavailable or unstable and you should not log in.
Reports that are running when Cognos Analytics comes down at 6:00 AM will fail. Reports scheduled to run during the upgrade may fail or not run at all. You should plan to review your scheduled reports and be prepared to rerun them manually after the upgrade.
Logging in for the First Time
After an upgrade, it is important to clear your browser cache to avoid errors.
Watch for an email from the Business Intelligence Team after the upgrade. Learn more about this upgrade on our website.
Thank you for your patience,
Computing and Information Services