Beware phony calls from Blue Cross Blue Shield that attempt to socially engineer an unwanted purchase and/or personal information. Such a call was reported today at a Brown work number from someone claiming to be from "BCBS of South Carolina".
The caller told the responder that their spouse had requested plan information regarding medical equipment. Though the Caller ID displayed as "Blue Cross & Blue Shield" and the caller's number was 803-788-0222 (BCBS of SC's number), the number that the caller provided for call back differed (803-920-3888).
Suspicious, the possible victim checked with BCBS customer service using the number provided on the back on the BCBS ID cards and confirmed that no one had called from BCBS. The spouse also reported they had not ordered anything.
BCBS's site describes similar scam calls reported to them that seek to market insurance products or collect personal information from call recipients. They advise that "If you get a recorded call from a caller whom you did not authorize to call you, the call is likely fraudulent or malicious and you should hang up immediately. Do not respond to prompts to “press 1 to speak to the operator or get your name taken off the list,” and do not provide any personal information. If you respond, you’ll probably get more calls. It is advisable to block the numbers of the robocalls you receive from calling your cell phone, although these callers may continue to call you from other numbers or use “spoofing” technology that makes the same calls appear to come from different numbers."