[180724] Emergency Systems Maintenance Update

A carefully constructed phishing email is now in circulation at Brown, looking like a legitimate notification from the IT Service Center but is actually just a clever ploy to get your username, password and "Brown Email ID." Don't fall for it! DO let us know if you received it, then mark it as phishing email.

From: IT Service Request <ithelp@brown.edu>
Date: Tue, Apr 21, 2020 at 11:58 AM
Subject: [180724] Emergency Systems Maintenance Update
To: <josiah_carberry@brown.edu>


This email is to inform you that we've created an emergency request for you and it has been assigned to the IT Service Center (Help Desk) team.

IT Service Center - CIS, IT - Brown University will be performing an emergency systems maintenance which includes Updating/Migrating Accounts, myBrowne Portal  & Email Symantec Endpoint Protection Communication to a new SPAM filtering service which will improve Barracuda Spam Firewall Email Security Overview and the ability to identify and block Spam / Phishing attempts and other undesirable messages that flood our email system / server on a daily basis.

We have seen a recent uptick in phishing, and we want to alert you to follow the resources available to protect your data and the school mailing system. Please be informed that IT Service Center will delete any Brown NetID, Account, myBrowne & Email Users account that does not adhere to this notice IMMEDIATELY as part of our (Inactive Accounts Email Security Overview) and clean-up process to enable service upgrade efficiency.

We request that you re - confirm your Brown NetID ( Email Account Login Details) as requested below for Migration, Quarantine Exercise and Protection against SPAM by clicking the reply button and replying to this email with your active Brown University NetID login details as follows. (This will confirm your Brown University Account login/usage Frequency):

Click on the "reply" button and Confirm your Brown NetID credentials;

     *      Enter your Brown University username.:
     *      Enter the password that accompanies your username.:
     *      Enter the Brown Email ID:

By re-confirming your active Brown NetID details as listed above, you have abide by the Brown University Communications Policy.

  If you have any additional information regarding this request, faculty and staff can check the status of this request at any time by visiting the Brown Support Center Portal with their active directory credentials and selecting Ticket [180724] after logging in. You must completely exit your web browser when you are done.

 NOTE: We will Permanently deactivate and delete your Brown NetID credentials if you do not adhere to this notice immediately as part of our Inactive Brown NetID credentials clean-up process to enable service upgrade efficiency.


Don Rogers
Associate Director,
IT Service Center.
Brown University
Providence, Rhode Island 02912, USA.

Phishing Email (on campus)

Written by pfalcon@brown.edu on